info@vimanamail.id

FAQs

1. Getting Started

To sign-up, go to the “Sign Up” menu on the top of this page. Make sure to use valid email address to confirm registration.

To add a domain to VIMANAMAIL, simply go to
“Domain Management” –> “Configuration”

Write down your domain and server IP address to point to your server.

Makes sure you have access to one of these emails:
admin@yourdomain
administrator@yourdomain
postmaster@yourdomain

VIMANAMAIL will send an approval email to one of these emails to complete the registration.

There are a lot of online email servers to run a test on the Internet.
Example: https://www.smtper.net/

SMTP Host: mx1.vimanamail.id
Port: 25
Email From: YourGmailEmail@gmail.com
Email To: YourEmail@yourdomain

Fill in all required columns, then “Send the Test”

If you can receive an email from YourGmailEmail@gmail.com in your mailbox YourEmail@yourdomain, it means your configuration is correct. Congratulations!

Note #1: If you cannot receive any emails (VIMANAMAIL configuration)
Check your “Destination Server” on “Domain Management” –> “Configuration”
Makes sure it is pointed to your Email server using the IP address.

Note #2: If you cannot receive any emails (Firewall)
Allowlist out sender FQDN postman.vimanamail.id or IP Address 182.16.169.234 on the firewall, any mail from this host will be accepted. You may reject other hosts to increase security.

Note #3: If you cannot receive some emails (Error 451)
Your server might have smtp receive limits. These emails will be resent after your server is available to receive. Please check your server configuration and disable this feature for our server to speed up email delivery.

As simple as changing your MX record on DNS and pointing to our MX record
priority 1 for mx1.vimanamail.id
priority 5 
for mx2.vimanamail.id

If your DNS server using BIND, you may follow the format below:
domaniname. IN MX 1 mx1.vimanamail.id.
domainname. IN MX 5 mx2.vimanamail.id
.

If your domain is: yourdomain.com the format to follow will be
yourdomain.com. IN MX 1 mx1.vimanamail.id.
yourdomain
.com. IN MX 5 mx2.vimanamail.id.

It will change your mail routing to our server and we will deliver your email to your server. Protect your server being exposed to the public.
This propagation takes 24 hours to complete worldwide. In some cases, this can take up to 48 hours, depending on DNS record TTLs.

2. Frequently Asked Questions

Security and Privacy are our concerns. VIMANAMAIL has no interest in keeping your emails on our server.. We are interested in email security, reading body header email, searching for spam, viruses and other malware then deliver ‘pass-through’ clean emails to your server once connected.

VIMANAMAIL will keeps spams , viruses and malwares for certain days in a quarantine folder which you can also see and manage.

YES !
you can sign up VIMANAMAIL for FREE

VIMANAMAIL uses multiple scanning engines to fight against email spam and malware. These engines are integrated and real-time scanning is done on incoming emails.

3. Console Features

Adding more users to manage your domain can be easy via Profiles menu.
Select your domain, then click “Add New” to add new user based on email address.

Select your domain to see and release quarantined email.

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